Terms & Conditions

Availability

I will always try to keep a convenient, repeat lesson space available for you, but I cannot confirm this will always be possible.  I will book lessons in advance, therefore keeping the convenient space available for you.  Lesson bookings can be taken at the end of lessons, by phone, text or email.  

Currently, lessons are only available during weekday evenings and slots are limited.  I will try my hardest to fit you in - if you have a particular day/time in mind, please contact me!

Length of lesson

Suggested lesson lengths are determined by age.  KentVocalAcademy recommends the following:

8-11 years = 30 minutes

12 years and older = 45 minutes

Longer lessons are available for older children and adults if requested.  Lesson lengths will be discussed and agreed with the teacher in advance.

Cancellations

If you need to cancel your lesson, please call, text or email ASAP, giving as much notice as possible.  Any lesson cancelled within 24 hours or failure to attend will be charged full fee which will be payable at the following lesson.  This includes illness.

Lateness

If you are going to be late for your lesson, please call or text as soon as possible.  If you arrive late for a lesson, it will be at the teacher's  discretion as to whether you then get the whole lesson or not and whether a full lesson’s payment is due.